This privacy policy sets out how Flood Control International uses and protects any information that you give Flood Control International Limited when you use this website.

Flood Control International (“We”) are committed to protecting and respecting your privacy.

This policy together with our terms and conditions sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

Information that you provide by filling in forms on our site www.floodcontrolinternational.com.  This includes information provided when filling in and submitting our online enquiry form, submitting our online enquiry form, filling in and submitting our sign-up form or requesting further services.

If you contact us, we may keep a record of that correspondence.

We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

Details of transactions you carry out through our site and of the fulfillment of your orders.

Details of your visits to our site, including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise, and the resources that you access.   

IP ADDRESSES AND COOKIES

We may collect information automatically about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers.  This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer.  Cookies contain information that is transferred to your computer’s hard drive.  They help us to improve our site and to deliver a better and more personalized service.  They enable us:

To estimate our audience size and usage pattern.

To store information about your preferences, and so allow us to customize our site according to your individual interests.

To speed up your searches.

To recognize you when you return to our site.

Our cookies aren’t used to identify you personally.  They’re just here to make the site work better for you.  Indeed, you can manage and/or delete these small files as you wish.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies.  However, if you select this setting you may be unable to access certain parts of our site.  Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

To learn more about cookies and how to manage them, visit AboutCookies.org.  Or please see our Cookie Policy to find out more about how and where we use cookies.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest.  However, once you have used these links to leave our site, you should note that we do not have any control over that other website.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.  You should exercise caution and look at the privacy statement applicable to the website in question.

WHERE WE STORE YOUR PERSONAL DATA

All information you provide to us is stored on our secure servers.  Unfortunately, the transmission of information via the internet is not completely secure.  Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.  Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Emails submitted via our sign-up form will be stored securely by a third party, MailChimp.

We will not sell, distribute or lease your personal information to third parties.  You may request details of personal information which we hold about you under the Data Protection Act 1998.  Any access request may be subject to a small fee to meet our costs in providing you with details of the information we hold about you.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

To ensure that content from our site is presented in the most effective manner for you and for your computer.

To provide you with information, products or services that you request from us.

To carry out our obligations arising from any contracts entered into between you and us.

To allow you to participate in interactive features of our service, when you choose to do so.

To notify you about changes to our service.

We may also use your data to provide you with information about goods and services which may be of interest to you and we may contact you about these by email, post or telephone.

HOW WE USE YOUR INFORMATION FOR MARKETING PURPOSES

We take your privacy seriously and are committed to ensuring that your personal information is used responsibly and in compliance with the General Data Protection Regulation (GDPR). When you provide us with your personal information for marketing purposes, we may use it in the following ways:

Personalization: We use your information to tailor our marketing communications to your interests, preferences, and past interactions with our brand. This allows us to provide you with relevant content and offers.

Communication: We may use your contact information to send you marketing communications, such as newsletters, promotional emails, and special offers. These communications may be sent via email, SMS, or other channels.

Advertising: We may use your information to display targeted advertisements on our website, social media platforms, or third-party websites. These ads are based on your interests and behaviour, as indicated by your interactions with our website or other online activities.

Analytics: We analyse data about your interactions with our marketing activities to measure their effectiveness, improve our campaigns, and better understand our audience. This may include tracking website visits, email opens, click-through rates, and other metrics.

Customer Relationship Management: We use your information to manage our relationship with you, including responding to inquiries, providing customer support, and processing transactions.

Legal Compliance: We may use your information as necessary to comply with legal obligations, such as responding to lawful requests from government authorities or enforcing our terms and policies.

Consent and Opt-Out: We will only use your information for marketing purposes if you have provided your consent or if we have a legitimate interest in doing so. You have the right to withdraw your consent or opt-out of marketing communications at any time by following the instructions provided in our communications or contacting us directly.

By providing your personal information for marketing purposes, you consent to the processing of your data as described above. If you have any questions or concerns about how we use your information, please contact us at enquiries@floodcontrolint.com or call us on +44 (0)1822 619730.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

If Flood Control International Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Flood Control International, our customers, or others.  This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes.  We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.  You can exercise this right at any time by contacting us.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to: Flood Control International Limited, Kilworthy Park, Tavistock, Devon, PL19 0FZ.

COOKIES POLICY

COOKIE POLICY OF FLOOD CONTROL INTERNATIONAL

We use cookies to improve your experience on our website.  If you continue without changing your settings, we’ll assume you are happy to receive all cookies from our website.  However, you can change your cookie settings at any time.

Cookies are small text files with small pieces of data that are used to identify your computer as you use a computer network. Specific cookies known as HTTP cookies are used to identify specific users and improve your web browsing experience. 

Some cookies are also used to provide analytical data in relation to the duration of your visit and your geographic location.

By continuing to use this site, you are accepting the use of cookies.